The rise of independent travel advisors – what you need to know

By Chantal Gouws, General Manager of Flight Centre Independent Brands

The travel industry now presents experienced professionals with an array of new career options. This brings exciting opportunities for passionate travel professionals to start their own businesses and create work settings that match their personal needs.

Embarking on this entrepreneurial path allows travel advisors to craft their careers in lockstep with their personal visions, travel specialties, and lifestyle goals.

One appealing option is to operate as a consultant from home and enjoy a flexible schedule. Alternatively, travel advisors could choose to specialise in a particular niche like luxury travel, or group travel.

They have the freedom to set their own business strategies tailored to their strengths. Wanting to be a one-person operation focused on a specific region? Or perhaps building a small network and expanding service offerings is preferred. The choice is theirs to structure their career in the way that maximises professional fulfilment.

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Aligning with the Right Travel Brand Partner

Starting a travel business gives them freedom, but they don’t have to do everything alone. Partnering with an established brand provides access to valuable resources like technology, supplier connections, support services, and other benefits that help them succeed.

Finding the right host travel brand simplifies the process and ensures that seasoned travel experts hit the ground running and thrive right from the start. Partnering with a respected travel membership like Flight Centre Independent (FCI) can make this entrepreneurial vision a reality.

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Travel Deals and Supplier Connections

FCI’s travel agents can access the larger group’s systems, products, and partners. This means you can combine your local expertise and creativity with great deals on airfares, hotels, transportation, and more from the group. With these resources, you can craft seamless itineraries for your clients.

FCI travel agents benefit from the unmatched buying power, supplier relationships, on-the-ground logistical expertise and resources of one of the world’s largest accredited travel agency groups. With specialised knowledge and significant leverage behind you, you can negotiate the best pricing to create extraordinary value for your customers.

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A Vast Network of Local Industry Partners

FCI will also give you preferential access to its vast network of meticulously vetted on-the-ground partners and tour operators. This unparalleled connection allows you to craft unique local experiences—a key point of differentiation for today’s discerning travellers.

You can tap into the wisdom of FCI’s support team and regional insiders to uncover hidden gems and unforgettable adventures.

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A Respected and Trusted Brand

As an FCI member, you’ll be able to leverage the culture, passion, and pride that has made the brand truly iconic and respected across the global travel industry. Trust is paramount when working with clients expecting flawless logistics and exceptional service. Aligning with an established and trusted industry leader provides that credibility.

As one of FCI’s elite community of travel advisors, you’ll receive 360-degree support tailored to your needs. This comprehensive care relieves administrative burdens and lets you focus your energy on where you shine – providing exceptional customer service.

FCI’s dedicated team will handle everything from partner negotiations and commission tracking to itinerary operations and billing, enabling you to maximise productivity. 

Person looking at a transparent screen.

Cutting-Edge Experiential Travel Technology

Selecting and implementing intuitive technology can be a considerable challenge for lean travel businesses – but not with FCI’s support. As a member, you’ll gain access to the latest travel tech solutions, integrated seamlessly with top industry partner platforms and inventory. 

From intuitive booking engines and experience management systems to AI-driven personalisation and dynamic operational tools, FCI’s continuously upgraded suite of technologies is designed specifically for crafting and executing seamless, highly customised travel. The team of travel tech experts will ensure you optimise these advantages at every step.

Robust Compliance and Financial Protection

Another critical and often challenging area of our work is regulatory compliance and financial protection. Support from FCI—part of a global company —will save you time and money through access to a pool of experience and support in these crucial and complex matters.

Continuous Education and Professional Development

The travel industry is constantly developing in terms of market trends and offerings; sometimes, things move so fast that it feels like we have to sprint just to keep up. FCI offers a programme of continuous training and development for all aligned agents.

Various training programmes, including partner-led sessions and specialised market training, keep everyone on FCI’s network of agents and agencies up to speed with all new developments and changing technologies. Along with keeping you on top of your game, aligning with FCI will ensure you have every opportunity for personal and professional growth.

The Best of Both Worlds: Independence and Collaboration

When starting your journey as an entrepreneurial travel agent, striking the right balance between independence and the collaborative advantages of being part of a supportive, inclusive community can be challenging. FCI understands this balance is crucial and values regular, open communication while allowing you to choose your level of interconnectedness.

You have the flexibility to work independently, explore new opportunities, coordinate multi-country journeys remotely, or actively collaborate with a team. The community framework provides access to connections, mentorship, and professional development opportunities to the extent you prefer.

FCI’s global community offers numerous avenues for personal growth, idea exchange, and mutual support among like-minded entrepreneurs. These include skill-sharing workshops, regional hosted lunches, and annual events featuring keynotes, partner sessions, and peer-to-peer interactions.

Comprehensive Marketing Support and Amplification

Marketing is another area that can take up a lot of time and energy that you could be focusing on your clients. As a Flight Centre travel advisor, you will be provided with all marketing collateral, as well as access to various tools, from Customer Relationship Management to social media management tools, such as iReach. You will benefit from the expertise of a centralised marketing team and be able to access a wide range of dynamic content. You can use as much or as little of this resource as you feel you need to make your business fly.

Flexible Solutions Tailored for Your Vision

There are different FCI partnerships available. They can be tailored to your needs or custom-made to suit your lifestyle, clients, or current business. There are different billing options, from an all-in package for a set monthly fee to commission-sharing arrangements with no monthly fee at all.

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The travel industry is driven by travel advisors like you, who create unique travel experiences that connect people and promote personal growth. If you’re ready to be part of this rewarding journey, request your FCI consultation today.

Visit flightcentreindependent.co.za to begin exploring the possibilities.

 

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